WhatsApp Banking
Offer banking over WhatsApp chat
Interact with your customers on the app they know best. Serve up complete financial user journeys.
← SmartLoans India
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This chat is with the official business account of “SmartLoans India”. Tap for more info.
Hi, I’d like a loan, please.
Indeed, customer!
Provide us with your PAN, please.
ABCDE1234F
Thank you! Hold on while we check your eligibility.
Congrats! Here are some offers for you—
1️⃣ ₹30,000 at 12% interest
2️⃣ ₹50,000 at 16% interest
1
Great! Share your bank account number, please.
05727537296826
Super! And the IFSC, too.
ACME00001234
🎉
Excellent! We’ve transferred the funds!
For repayments, we’ll send you UPI collect requests right here!
Enjoy!
Largest install base
Get access to WhatsApp’s 400M+ users in India.
Built for financial transactions
Integrate with the only WhatsApp provider that serves financial use cases (that's us!)
Smart, multi-lingual chatbots
Use programmable bots for conversations in multiple regional languages. Optimised for transactional use-cases.
24 × 7 support
Offer round-the-clock, no-contact support during the COVID era. Use our chatbots to setup auto-replies, FAQs and reminders.
The fastest integration
Get quick account approvals and pre-built content templates for a variety of use-cases.
Secure & compliant
We are ISO 27001 certified and InfoSec compliant. All data is encrypted end to end and complies with data localization norms.
How it works
STEP 1
As a lender, you can initiate the collection process by sending a message to your customer.
← SmartLoans India
⋮
Hello, Asha! Your loan EMI for ₹15,000 is due by 18 Nov, five days from now.
You can now pay the due amount in less than a minute by clicking on the button below
STEP 2
Your customer taps the “Pay Now” button, and selects any UPI app to make the payment.
GPay
PhonePe
PayTM
← SmartLoans India
⋮
Hello, Asha! Your loan EMI for ₹15,000 is due by 18 Nov, five days from now.
You can now pay the due amount in less than a minute by clicking on the button below
STEP 3
The lender now receives the payment, and can now send a confirmation and a receipt back to the customer.
← SmartLoans India
⋮
Hello, Asha! Your loan EMI for ₹15,000 is due by 18 Nov, five days from now.
You can now pay the due amount in less than a minute by clicking on the button below
Verifying...
🎉
We’ve received your payment!
Click here for the receipt.
Try it yourself
End-to-end loan journeys
Cross-sell loan products to your customers. Enable them to start the application today, and finish tomorrow—with no loss of details! Additionally, you can collect EMI payments too.
On-demand fixed deposits
Let customers create deposits in under five minutes. Check eligibility, collect KYC, allow customisations on the FD. Users can stop and pick up where they left off, without missing a beat.
